We're here by email.
HubGuard support is handled over email. Send us a message and a real person will read it. Before you write, the FAQ answers the most common questions about thresholds, archiving, projections, and billing — you may find your answer there in seconds.
Product support
Questions about connecting your portal, alerts, the archive tool, projections, or billing. This is the right address for almost everything.
[email protected]Privacy questions
Anything about what HubGuard reads from HubSpot, where your data lives, retention, or a deletion request. See the Privacy Policy for the full picture.
[email protected]Legal & terms
Contract, terms-of-service, or compliance matters for HubGuard and AVSaaS. Review the Terms of Service first.
[email protected]Join the waitlist
HubGuard onboarding opens in waves. Add your email to the waitlist and we'll reach out when a connection slot is ready for you.
Go to the waitlistWhat to include
To help us respond faster, include the email address on your HubGuard account and, if your question is about a specific portal, the portal name as it appears in your dashboard. Never send us passwords, OAuth tokens, or HubSpot API keys — HubGuard never needs them, and we will never ask for them.
Free vs. Pro support
Both plans are supported by email. As described on our pricing section, the Free plan includes community support and Pro includes priority email support.